Delivery
How long does it take before the oil is delivered? When you place the order (within the Netherlands) before 17.00 o’clock, you will have the oil delivered to your home the following day. Internationally this is hard to say, as this is variable due to the different distributors that we work with. You can always send us a message through the contact form for more information.
Can I choose at what time the olive oil will be delivered? No, it depends on the deliverer at what time the oil is delivered.
Do I pay shipping costs for the oil? Yes. Although the shipping costs are on us with orders above €35.
Which parties take care of delivering the products? Gkazas works together with PostNL and their partners.
I am not at home when my product is to be delivered, what happens now? The deliverer will leave a note saying where you can pick up the product. This could be at the neighbors, at a pick up point or that your product will be delivered at another time.
Product
Is the olive oil biological? Yes, our olive oil is produced in an authentic, pure and natural way. The earth is only fertilized by sheep and goats that roam free. The olive trees only receive water from natural rainfall.
Is the olive oil cold-pressed? Yes, after the harvest, the olives are washed, grounded and then cold-presseds
What is virgin olive oil? During the production of virgin olive oil, no calefaction or other resources are used. The olive oil is produced by the means of pressing through pressure.
What is extra virgin olive oil? This is the most expensive quality olive oil with the most distinguishing taste.
What kind of oil is Gkazas Olive Oil? Gkazas is extra virgin olive oil. Olive oil from the highest quality.
Which olive is used to make the olive oil? Our biological, Crete olive oil is made from the Psilolia Koroneiki olive. This is the olive that grows on our olive plantations in Crete.
What is the difference between virgin and virgin olive oil? There is no difference between the two. Both are olive oil from the same highest quality.
Payment
Which payment methods are there? You can pay with Paypal, iDeal, credit card or on request after purchase.
If I am not satisfied, can I get my money back? We would like you to contact us via the mail, contact form or telephone if you are not satisfied or have a complaint. Our employees will help you within 48 hours and find a suitable solution together with you. Do you want to return the product or get your money back? Then please make sure that you send us the product back in the same way that you received it. You will receive the payment excluding shipping costs within seven days. Are you not yet familiar with our olive oil? Then it could be a good idea to order a smaller quantity. It is always possible to order a larger quantity, such as 5 liters, when Gkazas Olive Oil pleases you.
Working together
Can I sell the olive oil? Yes, we work together with a lot of retailers and you can also be a part of that. We would love to tell you about the possibilities and can deliver samples of our biological Greek olive oil.
How can I sell Gkazas Olive Oil? Our olive oil is widely popular among various target groups such as restaurant guests, supermarket visitors and customers of specialty stores. However, we are always looking for partners to spread our oil slick even further. Contact us to explore the possibilities!
What others think of Gkazas
Thousands of satisfied customers give us an average rating of 4.82/5.00 ⭐️⭐️⭐️⭐️⭐️
Complaint
I have not received my order or there are other problems with my order. We would like for you to contact us when you have problems with your order. You can contact us through our Facebook page, e-mail or by calling us.
Buying Gkazas Olive Oil
Can I buy the olive oil online? Yes, you can buy our Greek olive oil in the webshop on our website.
Can I also buy the olive oil in shops? Yes, you can buy our Greek olive oil at one of our many retail points. You can find these shops on our website under ‘retail points’.
Can I modify my order? We are sorry to say that is not possible, as your order is immediately sent out in order to deliver your product(s) as soon as possible. Has something gone wrong? Please contact us.
I can’t order online. It can happen that something goes wrong during ordering. When this happens we would like to ask you to contact us so we can fix this problem together with you as quick as possible.
Newsletter
Where can I subscribe to the newsletter? There are a couple of ways to subscribe to our newsletter. Firstly, if you go to our online magazine and click on an article, you can subscribe at the bottom of the article. Also, we work with a pop-up that will automatically jump up on our website if you browse a page longer than 15 seconds. Finally, you can send us a message through the contact form.
Where can I unsubscribe from the newsletter? In every email, you will find an unsubscribe button in the footer.
